Admin cum Tele calling Agent

Education & Experience

• Education: High school diploma or Bachelor’s degree in Business, Communications, or a related field.

• Experience: Previous experience in tele-calling, customer service, or office administration is highly preferred.

Key Skills

• Communication: Excellent verbal and written communication skills (must be persuasive and polite).

• Language Proficiency: Fluency in the local language and English (or as required by the specific region).

• Technical Literacy: Proficiency in MS Office (specifically Excel and Word) and familiarity with CRM software.

• Multitasking: The ability to switch between answering phones and completing paperwork without losing focus.

Personal Attributes

• Resilience: Ability to handle rejection on calls while maintaining a positive attitude.

• Punctuality: Strong time-management skills to ensure the office opens on time and deadlines are met.

• Professionalism: A polite demeanor and a well-groomed appearance for client-facing tasks.